Elmwood Protection Services and Danske Bank

Scope of work

Client: Danske Bank
Provider: Elmwood Protection Services
Region: Northern Ireland

Overview

Elmwood Protection Services was engaged to deliver comprehensive fire and security maintenance solutions for Danske Bank locations throughout Northern Ireland. This included a combination of planned maintenance, reactive support, and system upgrades to ensure optimal safety and compliance across all branches.

Services provided

1. Planned maintenance

Regular inspections and servicing of key systems to ensure functionality and compliance.
Systems covered:
- Fire Alarms
- Automatic Doors
- Roller Shutters

2. Reactive support

Immediate response to faults or malfunctions to minimize downtime and risk.
On-demand troubleshooting and repair services across all locations.

3. Project works

Installation of new systems and upgrades to existing infrastructure.
Ensured alignment with evolving safety regulations and best practices.

Challenges

Geographical spread
- Multiple branches required consistent service delivery across a wide area.
System integration
- All fire and security systems needed to operate cohesively.
Regulatory compliance
- Adherence to stringent safety and industry standards was essential.

Solutions implemented

Centralized management system
- Enabled real-time monitoring and scheduling of maintenance activities.
- Improved communication and coordination across all branches.
Regular technician training
- Continuous professional development to stay current with technology and compliance standards.
24/7 support availability
- Round-the-clock emergency response team ensured rapid resolution of issues.

Results

Improved system reliability
- Reduced downtime through proactive and reactive maintenance measures.
Enhanced safety and security
- Modernized systems increased protection for personnel and assets.
Regulatory compliance achieved
- All systems assessed and verified against up-to-date safety standards, providing full compliance assurance.